Security Guard Training—Handling Difficult People

One of the most common duties of a security guard is to diffuse conflicts. Arguments between employees and customers, between strangers and between people who know each other are on the rise. It seems some don’t mind saying what they feel even if it’s offensive and hurts others. That’s where security guard training comes in. […]

Security Guards Always On Alert

Most of a security guard’s work is to monitor behavior, interact with the public and look for suspicious activity. In many cases, security guards are the difference between calm and chaos. Making An Impact. The tragic events over the past few months have shown us that the work of security guards has never been more […]

Security Guards Are In Demand

With crime increasing everywhere, security guards are in demand. They are being asked to guard stores, malls, schools, religious institutions, events, businesses and residential areas as reports of break-ins, shootings and other violent acts dominate the daily news. For individuals interested in security guard careers, now is an ideal time to begin training. Before Training […]

Skills Needed To Be A Successful Security Guard

While training is vital to be a successful California security guard, other skills are needed as well. The U.S. Department of Labor laid out a list of abilities that are necessary to help undertake daily security guard tasks. Social Skills. The Labor Dept. said a successful guard should have a strong social and enterprising nature. […]

Security Guard Employment–What To Expect

Security guards find themselves in all sorts of situations once they are licensed and on the job. A recent survey by the International Foundation For Protection Officers asked security guards what they liked about their jobs. For those thinking about becoming a security guard, the survey results might be of value. Security Guard Job Impressions. […]

New “Use of Force” Training Will Soon Be Part of Security Guard Licensing Requirements

A new California Assembly Bill was signed by the governor that will now require additional security training for those applying for their security guard license. AB 229 directs the Bureau of Security and Investigative Services (BSIS) to develop curriculum and mandatory training courses on how to apply the appropriate use of force by private security […]

Number of Security Guards Grew In U.S. According To Latest Statistics

According to the latest U.S. Bureau of Labor Statistics, the number of security guards and gambling surveillance officers topped 1 million in 2020 with projections for 15 percent annual job growth through 2030. The job growth numbers are faster than the average for all occupations–with an additional 165,000 projected to be added each year. In […]

New Year Brings Opportunity To Start New Career As A Security Guard

The beginning of a new year often provides the motivation to actively start seeking new career opportunities. While there are currently many job openings in the marketplace, few provide the career and personal satisfaction of being a security guard. Guards are in high demand. They have been on the front lines of the pandemic–keeping communities […]

Job Satisfaction Guard Survey

A recent survey by the International Foundation For Protection Officers asked over 10,600 security guards questions about their duties and how they felt about their job. For those looking to enter the security guard field, the responses may be enlightening. Of the respondents, 59 percent said that a job as a security guard gave them […]

What You Need To Know About Becoming A California Security Guard

Being a security guard can be a rewarding and satisfying career. You have the opportunity to keep people in your community safe. To become a California security guard, you must follow specific steps and successfully pass several training programs. Getting Started. First, you must be at least 18 years old and have completed high school […]

FAQ’s:

 

Are you stuck at a Lesson/Page? Please Refresh the page.

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  1. Hold down the Shift key and left-click the Reload button at the right end of the location/address bar.
  2. Press “Ctrl + F5” or press “Ctrl + Shift + R” (Windows,Linux)

Change the Internet browser to Google chrome or Mozilla Firefox which works faster than other browsers.

How To Hard Refresh On A Mobile Device

Chrome Android:

  1. In Chrome, tap the menu button in the upper right hand (three vertical dots).
  2. Go to Settings > Privacy.
  3. Click “Clear Browsing Data”.
  4. In pop up, check the boxes next to the items you want to clear (including your cache) and click “Clear”

Firefox iPhone:

  1. Tap the “Tab” icon at the top right of your screen.
  2. Tap the cogwheel icon that appears on the upper left hand to open the “Settings” menu.
  3. Find the “Privacy” section in the Settings menu, and tap “Clear Private Data”.
  4. Tap the toggle next to the types of information you would like to delete (including your cache).
  5. In the “Clear Everything” Dialog, tap “Clear” to clear all of your data, including history.

Internet Explorer

Windows Phone:

  1. While in the Internet Explorer browser, click the ellipses (three dots) at the bottom of the screen.
  2. In the menu select Settings.
  3. Under Settings, click “Delete History”, confirm by clicking “Delete”
  4. Wait a few moments for your cache to clear.

 

Avoid Examination Errors
  1. Read the instructions before you begin. Note that if we begin the examination we need to finish it before logging out.Otherwise it moves back to the first question.
  2. Internet Explorer will likely give you errors when taking and submitting an class/lesson or Examination. Please use Google Chrome/Firefox.
  3. Close other browsers and windows, and only allow yours to be open when taking the examination.

 

I Forgot my Username/Password.

If you’ve forgotten the password for your 247 guard training, simply follow these steps:

  1. Please click on Lost your password link.
  2. Please enter your username or email address. You will receive a link to create a new password via email.

 

If you set up your 247 guard training with an alternate email address or mobile phone number, we can send you a temporary password. If you had a password of less than 8 characters, the new password as part of security standards will be a minimum of 8 characters.

 

About Temporary Passwords

Temporary passwords expire shortly. Be sure to update your password immediately after being provided a temporary password:

  • You can enter your temporary password when prompted during the online password reset process, or
  • You can log into 247 guard training with your temporary password.

In both cases, you will be prompted to change your password to a new password.You will not be able to reset your password .

 

If you are still having trouble accessing your account after following the steps above, 247 guard training support team is available to assist you.

 

I have slow internet and/or frequent connection drops.
To fix this, just get a little closer. If the router is located in a different room, try going into the room where the router is located and see if that fixes the issue. If this is a consistent issue, try to position your router higher (up on a shelf), away from other devices, which can interfere with it, and in a central location in your home.

 

How do I change the time it takes for my computer to lock? How to Set Your Computer to Lock Your Screen Automatically.
  1. Open the Control Panel on the Start menu, click Control Panel.
  2. Click Appearance and Personalization, and then in Personalization Tab /click Change Screen Saver.
  3. In the Wait box, choose 15 minutes
  4. Click On resume, display logon screen, and then click OK.

 

Best Practices

Before you start the Test:

Check your computer settings:

  • Check your internet connection
  • Disable popup blockers and/ or firewalls
  • Make sure your computer is free of viruses and/or spyware

Close all other programs running on your computer before you start a Class/Lesson. Do not take a quiz with other applications running in the background, such as movies, music, e‐mail, or IM (instant messaging).

Be certain that you are ready to take the test and set aside time in which you will be free from interruptions BEFORE clicking on the link to the test.

Do not enter any Class/Quiz until you are ready to take it!