Lesson 8 – Access Control Security

A- Power to Arrest 4-hrs Training (Lesson 8 of 25)

Relations with Local Peace Officers Or Law Enforcement

Your job is made easier if you have a good working relationship with the local peace officers.

NEVER play “cop”. You don’t have the training for it and you don’t have the legal authority to do the same things a peace officer can do. Also, playing “cop” may antagonize the local law enforcement and hurt your company’s working relations with them. Impersonating a peace officer is a felony.
DON’T MISLEAD PEOPLE. Because of your uniform, badge, hat or other gear, some people may think you are a peace officer. DON’T do anything to encourage this false idea. Whenever the opportunity arises, make it a point to let them know that you are NOT a peace officer, but a security guard/proprietary private security officer.
DURING AN EMERGENCY, you may not interfere with peace officers who may be on the scene even if they are on the private property of your employer or client. You must cooperate to the extent possible with these peace officers or you may be subject to arrest. Penal Code section 150 addresses aid to a peace officer, the person must be at least 18 years of age and be physically fit. If a peace officer’s life is endangered citizens must render aid to the peace officer (Posse Comitatus).

REMEMBER:
Your roles are different! A peace officer is charged with the enforcement of laws in a city or county. A security guard/proprietary private security officer is responsible for protecting only the specific people or property he is hired to protect.

FAQ’s:

Are you stuck at a Lesson/Page? Please Refresh the page.

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

Hold down the Shift key and left-click the Reload button at the right end of the location/address bar.
Press “Ctrl + F5” or press “Ctrl + Shift + R” (Windows,Linux)

Change the Internet browser to Google chrome or Mozilla Firefox which works faster than other browsers.

How To Hard Refresh On A Mobile Device

Chrome Android:

In Chrome, tap the menu button in the upper right hand (three vertical dots).
Go to Settings > Privacy.
Click “Clear Browsing Data”.
In pop up, check the boxes next to the items you want to clear (including your cache) and click “Clear”

Firefox iPhone:

Tap the “Tab” icon at the top right of your screen.
Tap the cogwheel icon that appears on the upper left hand to open the “Settings” menu.
Find the “Privacy” section in the Settings menu, and tap “Clear Private Data”.
Tap the toggle next to the types of information you would like to delete (including your cache).
In the “Clear Everything” Dialog, tap “Clear” to clear all of your data, including history.

Internet Explorer

Windows Phone:

While in the Internet Explorer browser, click the ellipses (three dots) at the bottom of the screen.
In the menu select Settings.
Under Settings, click “Delete History”, confirm by clicking “Delete”
Wait a few moments for your cache to clear.

Avoid Examination Errors

Read the instructions before you begin. Note that if we begin the examination we need to finish it before logging out.Otherwise it moves back to the first question.
Internet Explorer will likely give you errors when taking and submitting an class/lesson or Examination. Please use Google Chrome/Firefox.
Close other browsers and windows, and only allow yours to be open when taking the examination.

I Forgot my Username/Password.

If you’ve forgotten the password for your 247 guard training, simply follow these steps:

Please click on Lost your password link.
Please enter your username or email address. You will receive a link to create a new password via email.

If you set up your 247 guard training with an alternate email address or mobile phone number, we can send you a temporary password. If you had a password of less than 8 characters, the new password as part of security standards will be a minimum of 8 characters.

About Temporary Passwords

Temporary passwords expire shortly. Be sure to update your password immediately after being provided a temporary password:

You can enter your temporary password when prompted during the online password reset process, or
You can log into 247 guard training with your temporary password.

In both cases, you will be prompted to change your password to a new password.You will not be able to reset your password .

If you are still having trouble accessing your account after following the steps above, 247 guard training support team is available to assist you.

I have slow internet and/or frequent connection drops.

To fix this, just get a little closer. If the router is located in a different room, try going into the room where the router is located and see if that fixes the issue. If this is a consistent issue, try to position your router higher (up on a shelf), away from other devices, which can interfere with it, and in a central location in your home.

How do I change the time it takes for my computer to lock? How to Set Your Computer to Lock Your Screen Automatically.

Open the Control Panel on the Start menu, click Control Panel.
Click Appearance and Personalization, and then in Personalization Tab /click Change Screen Saver.
In the Wait box, choose 15 minutes
Click On resume, display logon screen, and then click OK.

Best Practices

Before you start the Test:

Check your computer settings:

Check your internet connection
Disable popup blockers and/ or firewalls
Make sure your computer is free of viruses and/or spyware

Close all other programs running on your computer before you start a Class/Lesson. Do not take a quiz with other applications running in the background, such as movies, music, e‐mail, or IM (instant messaging).

Be certain that you are ready to take the test and set aside time in which you will be free from interruptions BEFORE clicking on the link to the test.

Do not enter any Class/Quiz until you are ready to take it!