Government Facilities

Access Control Security works closely with government clients to create customized security programs that focus on diligent protection, contingency planning, and enhanced customer service.

Access Control Security has decades of contract security service experience with city, county, state and federal agencies. We provide armed and unarmed security officers as well as officers who meet various government standards and certification requirements.

We also serve many clients in the public service sector with similar risks and needs including energy and utility clients, business improvement districts, transportation and aviation providers, and healthcare institutions. For these clients and many others — tourist attractions, national retail chains, and more — our officers must interact extensively with the general public, balancing complex security protocols with positive public relations.

In addition to protecting property and assets, we focus on helping these clients identify and reduce threats, achieve reductions in overall security services expenditures, realize return on investment and relieve the burden of security management from division administrators. Our officers routinely act as customer service ambassadors for those government and public service entities that have close contact with the public.

A selective hiring process, rigorous background checks and comprehensive training programs assure that our security officers meet the highest standards of the industry. With a curriculum including customer service, public relations, emergency response, fire protection and life safety, command center operations, facility systems and a range of security disciplines, security officers are extensively trained to excel both as security professionals and as customer service specialists in high-threat and high-profile environments.

Following is a sampling of services provided for government clients and others with similar security profiles:

  • Facility access control and protection
  • Patrol services
  • Fire and life safety
  • Command center operations and specialized screening
  • Emergency response coordination and crisis management
  • Alarm and electronic security system monitoring
  • CPR/ First Aid/AED training
  • Parking garage security and parking enforcement
  • Advance life support ambulance service
  • Occupational medical support
  • Special event staffing
  • On-site incident commanders
  • Port security
  • Transit security
  • Consulting and investigations
  • Workplace violence prevention
  • Active shooter response training
  • Executive protection

Our licensing, certification, and clearance program is designed to meet the specific needs of each of our customers. At a minimum, we license and certify officers to the state licensing standards and regulatory requirements of each service location, and we have the ability to meet various government standards, including Transportation Worker Identification Credential (TWIC), Department of Defense (DoD) clearance, and others



Are you stuck at a Lesson/Page? Please Refresh the page.

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  1. Hold down the Shift key and left-click the Reload button at the right end of the location/address bar.
  2. Press “Ctrl + F5” or press “Ctrl + Shift + R” (Windows,Linux)

Change the Internet browser to Google chrome or Mozilla Firefox which works faster than other browsers.

How To Hard Refresh On A Mobile Device

Chrome Android:

  1. In Chrome, tap the menu button in the upper right hand (three vertical dots).
  2. Go to Settings > Privacy.
  3. Click “Clear Browsing Data”.
  4. In pop up, check the boxes next to the items you want to clear (including your cache) and click “Clear”

Firefox iPhone:

  1. Tap the “Tab” icon at the top right of your screen.
  2. Tap the cogwheel icon that appears on the upper left hand to open the “Settings” menu.
  3. Find the “Privacy” section in the Settings menu, and tap “Clear Private Data”.
  4. Tap the toggle next to the types of information you would like to delete (including your cache).
  5. In the “Clear Everything” Dialog, tap “Clear” to clear all of your data, including history.

Internet Explorer

Windows Phone:

  1. While in the Internet Explorer browser, click the ellipses (three dots) at the bottom of the screen.
  2. In the menu select Settings.
  3. Under Settings, click “Delete History”, confirm by clicking “Delete”
  4. Wait a few moments for your cache to clear.


Avoid Examination Errors
  1. Read the instructions before you begin. Note that if we begin the examination we need to finish it before logging out.Otherwise it moves back to the first question.
  2. Internet Explorer will likely give you errors when taking and submitting an class/lesson or Examination. Please use Google Chrome/Firefox.
  3. Close other browsers and windows, and only allow yours to be open when taking the examination.


I Forgot my Username/Password.

If you’ve forgotten the password for your 247 guard training, simply follow these steps:

  1. Please click on Lost your password link.
  2. Please enter your username or email address. You will receive a link to create a new password via email.


If you set up your 247 guard training with an alternate email address or mobile phone number, we can send you a temporary password. If you had a password of less than 8 characters, the new password as part of security standards will be a minimum of 8 characters.


About Temporary Passwords

Temporary passwords expire shortly. Be sure to update your password immediately after being provided a temporary password:

  • You can enter your temporary password when prompted during the online password reset process, or
  • You can log into 247 guard training with your temporary password.

In both cases, you will be prompted to change your password to a new password.You will not be able to reset your password .


If you are still having trouble accessing your account after following the steps above, 247 guard training support team is available to assist you.


I have slow internet and/or frequent connection drops.
To fix this, just get a little closer. If the router is located in a different room, try going into the room where the router is located and see if that fixes the issue. If this is a consistent issue, try to position your router higher (up on a shelf), away from other devices, which can interfere with it, and in a central location in your home.


How do I change the time it takes for my computer to lock? How to Set Your Computer to Lock Your Screen Automatically.
  1. Open the Control Panel on the Start menu, click Control Panel.
  2. Click Appearance and Personalization, and then in Personalization Tab /click Change Screen Saver.
  3. In the Wait box, choose 15 minutes
  4. Click On resume, display logon screen, and then click OK.


Best Practices

Before you start the Test:

Check your computer settings:

  • Check your internet connection
  • Disable popup blockers and/ or firewalls
  • Make sure your computer is free of viruses and/or spyware

Close all other programs running on your computer before you start a Class/Lesson. Do not take a quiz with other applications running in the background, such as movies, music, e‐mail, or IM (instant messaging).

Be certain that you are ready to take the test and set aside time in which you will be free from interruptions BEFORE clicking on the link to the test.

Do not enter any Class/Quiz until you are ready to take it!