Communications and Its Significance
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Question 1 of 25
1. Question
It is essential for a security officer to read post orders frequently.
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Question 2 of 25
2. Question
A security officer can give out a personal phone number of a client contact to someone asking for it when it appears to be an emergency.
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Question 3 of 25
3. Question
The role of the security officer is to minimize property loss and injury when an incident occurs.
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Question 4 of 25
4. Question
Two-way radios are used for quick communication.
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Question 5 of 25
5. Question
When two people are using a radio frequency to communicate with one another, no one else in the same vicinity can use the frequency.
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Question 6 of 25
6. Question
The security officer must follow proper procedures when using two-way radios.
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Question 7 of 25
7. Question
Two-way radios can be used for personal conversations.
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Question 8 of 25
8. Question
“Wilco” means I will come to you immediately.
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Question 9 of 25
9. Question
Failure to act or a delay in action by a security officer in an emergency situation may result in legal liability for the contract security provider.
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Question 10 of 25
10. Question
Security officers must not convey their emotions in their voice on the phone.
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Question 11 of 25
11. Question
Which of the following would a security officer NOT use to communicate quickly with others while on the job?
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Question 12 of 25
12. Question
Which of the following is
NOT among the information emergency personnel (police & firefighters) may ask security officers for when arriving at a scene?
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Question 13 of 25
13. Question
Always try to answer the phone within ____________.
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Question 14 of 25
14. Question
When answering a call, a security officer should always assume the person on the other end of the line is _______________?
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Question 15 of 25
15. Question
The guidelines for using a public address system include which of the following:
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Question 16 of 25
16. Question
In case of theft, a security officer should be able to report all of the following except:
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Question 17 of 25
17. Question
Prior to contacting individuals on the emergency contact list in the event of any emergency, the security officer should have answers for all of the following except:
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Question 18 of 25
18. Question
When using a two-way radio, a security officer should:
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Question 19 of 25
19. Question
The organization which governs the use of two-way radios is the:
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Question 20 of 25
20. Question
The guidelines for two-way radio communication include all but which of the following?
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Question 21 of 25
21. Question
The overall objectives of any emergency plan include all of the following
except:
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Question 22 of 25
22. Question
Who will generally have the primary responsibility for initiating an emergency evacuation and contacting 911 emergency personnel?
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Question 23 of 25
23. Question
In the event of a Cal-OSHA inspection, which of the following is not a suggested piece of information for the security officer to know before contacting anyone on the emergency contact list?
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Question 24 of 25
24. Question
Before operating a two-way radio, the security officer should know:
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Question 25 of 25
25. Question
Intercoms are:
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