Here’s how security guards can improve the customer service of a company

We all know how security guards play a crucial role in protecting businesses, schools, banks and many other public and private places. Not only they protect places from unwanted trespassers and unusual behaviors of miscreants, but they also take care of every individual’s safety around that place. During COVID times, becoming verbally active with people has become an integral part for every security guard.

Security guards can improve the customer service of your company. When they are protecting any individual’s property, then most of the time it is about the customer. It is security guard’s job to keep the customer safe and in doing so they often need to have some conversation with the individual. The customer should be satisfied after talking to the security officer assigned in the area. During guard card training process, security guards are taught about verbal skills and crisis intervention. The better you interact with the customer, the more affluent you will be at serving customers. A company’s security often works as their first impression of the business to customers.

If you consider to become a security guard in the state of California, you will have to finish the security guard card training firstly. You can visit 247guardtraining.com to find the top BSIS security guard card training schools, courses, classes online near you in California. California state government requires all security guards to be trained and licensed. Hence, you’ll fail to find a job as a security guard unless you finish the guard card training course.

To be eligible to apply for the guard card license certification, you need to be at least eighteen years old with no criminal records. You can visit 247guardtraining.com to find the top BSIS security guard card training schools, courses, classes and licenses verification online nearby. You can also apply for security guard card training online on our website. You can also call us on 877-482-7324 for any further details. If you are interested in a security guard career in Los Angeles County and throughout California, go visit 247guardtraining.com.

FAQ’s:

 

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Change the Internet browser to Google chrome or Mozilla Firefox which works faster than other browsers.

How To Hard Refresh On A Mobile Device

Chrome Android:

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Firefox iPhone:

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Internet Explorer

Windows Phone:

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Avoid Examination Errors
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  2. Internet Explorer will likely give you errors when taking and submitting an class/lesson or Examination. Please use Google Chrome/Firefox.
  3. Close other browsers and windows, and only allow yours to be open when taking the examination.

 

I Forgot my Username/Password.

If you’ve forgotten the password for your 247 guard training, simply follow these steps:

  1. Please click on Lost your password link.
  2. Please enter your username or email address. You will receive a link to create a new password via email.

 

If you set up your 247 guard training with an alternate email address or mobile phone number, we can send you a temporary password. If you had a password of less than 8 characters, the new password as part of security standards will be a minimum of 8 characters.

 

About Temporary Passwords

Temporary passwords expire shortly. Be sure to update your password immediately after being provided a temporary password:

  • You can enter your temporary password when prompted during the online password reset process, or
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In both cases, you will be prompted to change your password to a new password.You will not be able to reset your password .

 

If you are still having trouble accessing your account after following the steps above, 247 guard training support team is available to assist you.

 

I have slow internet and/or frequent connection drops.
To fix this, just get a little closer. If the router is located in a different room, try going into the room where the router is located and see if that fixes the issue. If this is a consistent issue, try to position your router higher (up on a shelf), away from other devices, which can interfere with it, and in a central location in your home.

 

How do I change the time it takes for my computer to lock? How to Set Your Computer to Lock Your Screen Automatically.
  1. Open the Control Panel on the Start menu, click Control Panel.
  2. Click Appearance and Personalization, and then in Personalization Tab /click Change Screen Saver.
  3. In the Wait box, choose 15 minutes
  4. Click On resume, display logon screen, and then click OK.

 

Best Practices

Before you start the Test:

Check your computer settings:

  • Check your internet connection
  • Disable popup blockers and/ or firewalls
  • Make sure your computer is free of viruses and/or spyware

Close all other programs running on your computer before you start a Class/Lesson. Do not take a quiz with other applications running in the background, such as movies, music, e‐mail, or IM (instant messaging).

Be certain that you are ready to take the test and set aside time in which you will be free from interruptions BEFORE clicking on the link to the test.

Do not enter any Class/Quiz until you are ready to take it!